xTRUx1x Posted December 17, 2011 Report Posted December 17, 2011 December 14, 2011 Temporary Suspension of "SQUARE ENIX MEMBERS" Operations (Update) As a result of our continuing investigation into the unauthorized intrusion reported yesterday, Square Enix has now determined that user login credentials were not accessed. Moreover, we have not found evidence that the individual was able to access any personal information at all. We will be sending an email to all SQUARE ENIX MEMBERS advising that an incident took place. This email will not be requesting any action from you. We have reported this incident to the Japanese Government. Because we have decided to conduct a broader internal investigation, it will take a few more days before we make the SQUARE ENIX MEMBERS service available once again. We deeply regret the inconvenience this may have caused our customers and fans, and appreciate your patience. Quote
xTRUx1x Posted December 17, 2011 Author Report Posted December 17, 2011 Subject: Security Notice From: SQUARE ENIX NA (noreply@member.eu.square-enix.com) To: jsmokkie@********.com; Date: Saturday, December 17, 2011 7:54 AM If you are not able to view this email properly, please click here. Dear Square Enix Member, You are receiving this email because Square Enix detected a limited server intrusion on December 12, 2011, and temporarily suspended the US/JP editions of the SQUARE ENIX MEMBERS service in order to conduct an investigation. Based on our investigation, we have found no evidence at this point that any personal information was accessed. User login credentials and credit card information are not stored on the affected server. We are continuing to investigate. We sincerely apologize for any inconvenience caused by the temporary suspension of the SQUARE ENIX MEMBERS service. We take data security extremely seriously and we regret any inconvenience this may have caused our customers and fans. We appreciate your patience and support at this time as we finalize our investigation in the next few days. Any updates will be posted on our corporate website at: http://www.square-enix.com/na/ Sincerely, SQUARE ENIX This email was sent by SQUARE ENIX INC. 999 N. Sepulveda Blvd. #3 El Segundo, CA 90245 Quote
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